#OnHold Tweets - Virginmedia

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Still holding for virginmedia
about 906 days ago
@virginmedia the single worst customer experience ever. Called multiple times over the last few weeks, each person… https://t.co/DBFlJi0wj5
Still holding for virginmedia
about 908 days ago
@virginmedia what a complete joke of a company, moving date was the 1st of April, earliest install was the 21st Apr… https://t.co/kvN7JHcy2O
Still holding for virginmedia
about 913 days ago
@virginmedia I’ve been on hold for over half an hour. All I need is a new hub! You sent an engineer I didn’t book!… https://t.co/HhahnqAlIU
Still holding for virginmedia
about 915 days ago
@virginmedia I have now been trying to get my WiFi pods working for over 2 weeks I’ve spoke to probably 10 advisors… https://t.co/y9o0fuAx0x
Still holding for virginmedia
about 919 days ago
@virginmedia are absolute scammers. Trying to remove something from my package and spoken to 2 advisors, been on ho… https://t.co/p9wOLZCJHt
Still holding for virginmedia
about 921 days ago
Wow @virginmedia your advisors are busy today, so far been on hold 40 minutes just to get through to cancel my cont… https://t.co/FQql5Pssvq
Still holding for virginmedia
about 921 days ago
@virginmedia been on hold for over 2 and a half hours - no one can sort this...pathetic! @DailyMirror
Still holding for virginmedia
about 921 days ago
@virginmedia been on hold for over an hour after being transferred.
Still holding for virginmedia
about 921 days ago
@virginmedia put you prices up 15% above inflation you expect the service to work. Been on hold 45 minutes so far a… https://t.co/hbYY2K9Y2J
Still holding for virginmedia
about 922 days ago
@virginmedia @subir0182 Been on hold for an 1 and 20 mins
Still holding for virginmedia
about 922 days ago
@virginmedia Mine down all morning tryed to contact been on hold for an hour gave up as my battery died
Still holding for virginmedia
about 922 days ago
@virginmedia I have been on hold to Virgin Media customer services for over two hours having been transferred to th… https://t.co/KtM7X4KTdH
Still holding for virginmedia
about 927 days ago
I have now been on hold in a WhatsApp chat with @virginmedia for 41/2 hrs of which 4 hours I have been on hold
Still holding for virginmedia
about 928 days ago
Have now been on the phone to @virginmedia for 45mins trying to change my tv and broadband package. I have been on… https://t.co/XFHfPpH9yX
Still holding for virginmedia
about 929 days ago
@virginmedia I have been on hold already for 30 minutes.
Still holding for virginmedia
about 932 days ago
Do you ACTUALLY employ anyone at your ‘customer service’ department 0345 454 1111 ❓❓ @virginmedia Been on hold for OVER 28 MINUTES 🤬😡🤬
Still holding for virginmedia
about 934 days ago
@virginmedia on the phone for nearly an hour so far, spoken to five different people and now been on hold for nearl… https://t.co/pPqWCzDMF6
Still holding for virginmedia
about 941 days ago
@virginmedia I’ve never received such poor service in my life. Rang 8 times in 24 hours selling me fibre for an eng… https://t.co/XwQU6hKgS9
Still holding for virginmedia
about 941 days ago
@virginmedia You really don’t make it easy to talk to an actual person. Been on hold for 20 mins, and now it seems… https://t.co/a7GVLuRhKt
Still holding for virginmedia
about 950 days ago
The mother has been on hold waiting for an online chat with @virginmedia for 20 mins so far to try to reduce costs… https://t.co/fY5s3iJ03g
Still holding for virginmedia
about 953 days ago
.@virginmedia been on hold for nearly an hour. Your hold music is AWFUL. You should change it to Earth Song #changeittoearthsong
Still holding for virginmedia
about 953 days ago
@virginmedia @NatGeoUK How can I cancel my account? I have been on hold for over half an hour and the chat bot is not getting me anywhere ?
Still holding for virginmedia
about 955 days ago
@virginmedia is anybody there? Been on hold on your live chat / WhatsApp for two days trying to cancel. Called you… https://t.co/mnDx86dvm6
Still holding for virginmedia
about 955 days ago
@virginmedia I have been on hold with your chatbot for almost two hours now, I am astounded that in the 21st centur… https://t.co/rA2K8y6gfq
Still holding for virginmedia
about 956 days ago
@virginmedia been on hold for 2 hours. This is ridiculous. Cancel my contract now. Its March. Been on chat for 2hou… https://t.co/WdzywlVDgY
Still holding for virginmedia
about 956 days ago
@virginmedia Ok. Anyway, can you help me cancel? There is no way I’m continuing with a 44% increase. I’ve been on h… https://t.co/digsPBFZ6l
Still holding for virginmedia
about 956 days ago
Hi @virginmedia - been on hold for an hour and a half now and the lines gone dead. Been trying to contact you for d… https://t.co/FeaPZqKpor
Still holding for virginmedia
about 957 days ago
@virginmedia I’ve been on hold with live-chat and WhatsApp since yesterday? Is someone going to respond?!
Still holding for virginmedia
about 957 days ago
@virginmedia Been on hold AGAIN today for 30 minutes! Guessing your additional resources are a little overwhelmed
Still holding for virginmedia
about 960 days ago
@virginmedia I have been on chat for over 2 hours trying to cancel your ridiculously priced contract and I have bee… https://t.co/aSFRw7QoPu
Still holding for virginmedia
about 961 days ago
@virginmedia Called them. Been on hold for 27 minutes. Then told I have to wait 5 days for a callback. When I’m cur… https://t.co/jdRafaex6k
Still holding for virginmedia
about 963 days ago
Ive been trying to close my broadband @virginmedia account for two days. Been on hold for 2 hours. Twice. Been on w… https://t.co/IWuCR6em0q
Still holding for virginmedia
about 964 days ago
@virginmedia Thanks, I found a number you tweeted on another post, been on hold for 15mins already still waiting!
Still holding for virginmedia
about 964 days ago
@virginmedia Not just Live Chat. Been on hold on the phone for over an hour. Absolutely ridiculous.
Still holding for virginmedia
about 967 days ago
@virginmedia why have I been on hold for over an hour to cancel my service!
Still holding for virginmedia
about 967 days ago
@virginmedia currently been on hold 1 hour 5 minutes....has everyone clocked off for the weekend???
Still holding for virginmedia
about 970 days ago
@virginmedia Like I’ve said I cannot ring, I don’t have what’s app and nobody works on the live chat cos 4/5 times… https://t.co/oryTb3dHp8
Still holding for virginmedia
about 972 days ago
@virginmedia customer service needs to be looked into. On the phone for over an hour. Been on hold for roughly 50 o… https://t.co/4FoxQh5DXL
Still holding for virginmedia
about 974 days ago
@virginmedia so I’ve been on hold now for 25 minutes & counting …… Wi-Fi been temperamental for over a week now. T… https://t.co/qhoFMQ9g5S
Still holding for virginmedia
about 978 days ago
Been on hold with @virginmedia for half an hour now. Waiting to find out when they will deliver my box so I can use… https://t.co/66PMKoTkPp
Still holding for virginmedia
about 982 days ago
@virginmedia been on hold for over an hour got through and then they said the billing system is down so I can’t pay… https://t.co/m1u4fl5j4a
Still holding for virginmedia
about 982 days ago
@virginmedia I have been on hold for over an hour and been told that there is an extra £20 that is not showing up a… https://t.co/tvrLDEeaNS
Still holding for virginmedia
about 982 days ago
@virginmedia It’s a joke, 4 times today now, been on hold for 56 mins and then cuts off.
Still holding for virginmedia
about 982 days ago
@virginmedia why can’t I get through? I’ve been on hold twice for 56mins and then it just cuts out…… I’ve also been… https://t.co/4NSpN0h4aY
Still holding for virginmedia
about 983 days ago
@virginmedia This was on 22/01/23 and that is 10 days ago. How long do i have to wait? I want my to keep my old num… https://t.co/JSeJ0ey9El
Still holding for virginmedia
about 985 days ago
@virginmedia Your call centre is useless. I’m more than frustrated. I demand somebody contact me. Just been on h… https://t.co/MsMpwwULyL
Still holding for virginmedia
about 985 days ago
@virginmedia I’m trying to work out what my bill is this month. So far you’ve told me… it’s £0.00, it’s in credit b… https://t.co/jSsecVvjEJ
Still holding for virginmedia
about 985 days ago
@virginmedia Been on hold for a total of 30 minutes by retention team whilst apparently they are waiting on a manag… https://t.co/ZdKaMZtY4g
Still holding for virginmedia
about 987 days ago
Not sure why @virginmedia are now offering #o2 sims, have been on hold on two different days for over 20 mins each… https://t.co/tFgj36z7aJ
Still holding for virginmedia
about 990 days ago
@virginmedia Been on hold and unable to speak to anyone on chat tonight - think I’ll cancel my direct debit 😂
Still holding for virginmedia
about 991 days ago
Hi @virginmedia any reason I’ve been on hold for a lifetime with your call centre?
Still holding for virginmedia
about 993 days ago
@virginmedia I’ve been on hold to your web chat for more than an hour now! 4 hours of my life I won’t get back! The… https://t.co/tqg4uiQTGn
Still holding for virginmedia
about 993 days ago
@virginmedia been on hold for over 2 hours now waiting to be put through to a manager. Any chance??
Still holding for virginmedia
about 999 days ago
@virginmedia after speaking to someone and being asked to hold 1 minute in, this is how long I’ve been on hold….. a… https://t.co/1GQ7DKqtu3
Still holding for virginmedia
about 1001 days ago
@virginmedia Nothing just been on hold@waiting for the past two hours
Still holding for virginmedia
about 1003 days ago
@virginmedia No local issues, been on hold for half an hour now trying to get through to someone, had no Wi-Fi for… https://t.co/nsOe77alT1
Still holding for virginmedia
about 1005 days ago
@virginmedia I’ve tried calling but been on hold for over an hour.. I received an email along with a bill for my up… https://t.co/izlgiG5w6L
Still holding for virginmedia
about 1008 days ago
You are shite @virginmedia been on hold for all day every time you put phone down when you finally speak ✌🏼
Still holding for virginmedia
about 1011 days ago
@virginmedia yes but then transferred me back to cancellations and ive now been on hold for another 25 minutes, ive… https://t.co/YIhnKw7ypp
Still holding for virginmedia
about 1012 days ago
@virginmedia losing the will to live, spoke to 5 people and been on hold for 2 hours to try and rectify a mistake w… https://t.co/wNnxXSvWXA